Olivia Robillard Is Now Offering Online ICBC Counselling to Remote Communities Across BC
Summary
ICBC can fund the first 12 counselling sessions after a car accident, making it easier to access support early in your recovery. For people living in remote and rural communities in BC, that can make a real difference. When the nearest office is far away, schedules are complicated, and privacy feels harder in a small town, online support can help remove some of the barriers.
Olivia Robillard is now offering online ICBC counselling to clients in remote communities across BC. Olivia understands both the challenges and the strengths that come with remote community life. She knows access can be limited, but that these communities are also shaped by resilience, connection, and adaptability. Through Nimble Counselling, Olivia offers online support across British Columbia for people navigating the emotional impact of a motor vehicle accident, including anxiety, stress, trauma, shame, relationship challenges, and emotional regulation.
Ready to start? Book your first session today.
What Is ICBC Counselling?
ICBC counselling is therapy funded through ICBC for people recovering from the emotional and psychological impact of a motor vehicle accident. It can help if you are dealing with anxiety, trauma, fear of driving, low mood, stress, or that unsettled feeling that can linger after a crash. Nimble’s ICBC counselling page describes it as support for the mental and emotional challenges that can follow a collision.
For many people, this kind of support matters just as much as physical recovery. After an accident, it is common to feel on edge, overwhelmed, shut down, or unlike yourself. Counselling gives you a place to process what happened and begin to feel steadier again.
How ICBC Counselling Works
If you have an active ICBC claim, you can access 12 pre-approved counselling sessions within the first 12 weeks after your crash. You do not need a doctor’s referral to begin. ICBC says you will need your ICBC claim number, and in the first 12 weeks you will typically also need your Personal Health Number (PHN) to access pre-approved treatment.
Finding the right fit is important, that’s why we offer a free consult.
At Nimble, eligible ICBC sessions are set up for direct billing, so you are not stuck managing reimbursements session by session. That means the process can feel simpler when you already have enough to deal with.
If your recovery is taking longer than the initial 12 weeks, additional treatment may still be available. ICBC notes that health care providers can work with your recovery specialist to request an extension when more support is needed.
Why Online ICBC Counselling Can Make Sense for Remote Communities
Online counselling can make care more accessible when travel, weather, ferry schedules, shift work, childcare, or privacy concerns make in-person appointments harder to manage. Instead of trying to coordinate one more difficult trip, you can meet with Olivia from your own space and still access covered counselling through your ICBC claim.
For clients outside Vancouver, this can mean faster access, more privacy, and more flexibility. Nimble offers online ICBC counselling across BC, so you do not need to live near the city to get started.
How to Book Your First Session
1. Open your ICBC claim
If you have not already reported the accident, start by opening your ICBC claim and saving your claim number. ICBC states that your claim number is created when you submit your claim, and you will need it to access pre-approved treatment.
2. Book with Olivia
Once you have your claim number, you can book an online ICBC counselling session with Olivia through Nimble Counselling. Nimble also offers a free consult if you would rather start there first.
3. Have your details ready
When you book, have your ICBC claim number ready. In many cases, you will also need your PHN for ICBC billing and early access treatment.
4. Attend your session online
From there, the goal is to make the process feel straightforward. You attend your sessions online from wherever you are in BC, and Nimble handles direct billing for eligible ICBC appointments.
Start ICBC Counselling with Olivia
You do not need to be in Vancouver to access support after a car accident. If you are in a remote community anywhere in BC and looking for online ICBC counselling, Olivia Robillard is now available to help through Nimble Counselling.
Book your first session with Olivia today, or start with a free consult if you would like help taking the first step.

